A framework for management information systems
Publication Year: 1971
Title: A framework for management information systems
Edition: 1971 Edt.
In this third of our classic reprints marking SMR's thirtieth anniversary, we revisit an article that has been cited as often as any we ever published. Written in 1971, this piece suggested that management information systems could best be looked at from a decision-making perspective: what categories of decisions are made within an organization? And, given various categories of decision, what type of information (and information system) can best be support each kind of decision? In their retrospective comments, the authors note the distance we have traveled since 1971 both in our understanding of how organizational decision making occurs and in our capacity for technological support. Because of that progress, an increasing number of sophisticated, unstructured decisions can be supported technologically.