Business resilience: The best defense is a good offense

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Authors: IBM

Publication Year: 2009

Source: http://www.ibm.com/smarterplanet/global/files/us__en_us__security_resiliency__buw03008usen.pdf


Categories: Organizational Change, Crisis, Gestalt Switch, Qualitative


Abstract

In the world we live, disaster recovery is not an option, it’s a must. But is just thinking about disaster recovery limiting your view point? Should you consider a broader approach that is systematic and proactive, instead of reactive? At a time when you need it most, a strong business resilience strategy can save you time, effort and money. Instead of typical strategies and execution for recovery, with business resilience strategies in place, your business can be ready—right from the start.


Critical Reflection

In the beginning of the article there is stated that business resilience is also an instrument for enabling growth and being a more trusted partner. But the further context of the article only focuses on business continuum and rapidly adapting and responding to business disruptions. The article could have been better if there was a more conceptual approach to the problem throughout the article, which is in my opinion also the initial approach of the writers but doesn’t come out that well. Another point of critique is that the article runs an introduction towards almost the end of the paper. It is only on the twelfth page that the article comes to action. Therefore a comprehensive explanation of the resilience tiers model is lacking and should be there. Furthermore, a report on the research that IBM did is totally missing. Only the results are reported and concluded into a model. How IBM reached this result is not explained at all. There are also lots of sentences in the paper that state “… is very important for enterprises”, why something is important for enterprises remains unclear however. Thus, IBM should have proven their research more in the paper.