Group development in virtual teams: An experimental reexamination

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Ferdi, Olivier, Sakif Surur, Sybe

Authors: R. Haines

Publication Year: 2014


Journal: Computers in Human Behavior

Volume: 39

Categories: Digital Transformation, Virtual Organizations


From past experience virtual teams tend to have a poor outcome since there is little or no face-to-face interaction, team member usually use another form of communication techniques in building relationships. The use of virtual teams in organization in real life suggests that virtual teams in real world can overcome this barrier and be expected to be the same with face-to-face teams. This article are experimenting with teams that participated in an exercise where they completed an information-sharing task ten times as a team, the results suggested that virtual teams follow a sequential group development process. The use of computer mediated communication heightens pressure to conform when a virtual team is first formed. As the virtual teams developed, trust in peers was strongly linked with goal commitment. Once they were working together effectively, accomplishing the task appropriately was the strongest link with trust in peers. Suggestions for virtual teams are to cultivate that proven work in face-to-face context.


Ferdi, Olivier, Sakif Surur, Sybe