The iSolution and learning
Knowledge management is intensively studied in scientific literature. Many attempts have been made to define and develop knowledge-management (eLearning) environments. The objective of many of these systems is to make knowledge available within an organisation or develop new knowledge when necessary. In many cases these experiments were not successful. According to Wilson (2002) ‘The conclusion is reached that 'knowledge-management' is an umbrella term for a variety of organisational activities, none of which are concerned with the management of knowledge.’ According to us, the attention is not only on knowledge-management in the sense of assuring availability, but on organising the process of managing the access to knowledge available anywhere in the World. The process is way more about sharing knowledge coming from inside or outside the organisation than assuring the processes of capturing, storing, unlocking and safeguarding it. In line with this reasoning a Digital collaborative platform (the iSolution environment) should play a broader role than the traditional knowledge-management approaches. The following main features should be included in such an environment:
- Knowledge/skills base (KSB) to be created with societal partners, discovering their priorities and needs, legal, regional and cultural information and information to support the society, based on best practices throughout the world.
- Marketability tool for individuals (MI) to provide opportunities to enhance citizens’ marketability via tools and resources for traditional and self-education, aiming at digital innovation methodologies to facilitate co-creation.
- Communication infrastructure (CI) to facilitate the exchange of knowledge between partners.
- Co-creation facilities (CC) to enhance the engagement of active dialogues with organisations to identify future needs and facilitate co-creation to develop new insights and future requirements.