Mini case study Airbnb

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Contributors

Gert-Jan de Graaf, Toon

Airbnb and the Adaptive Cycle of change

Organization: Airbnb

Author: Gert-Jan de Graaf

Course: (V)ODC 2014/2015

Keywords: mini case study

Abstract

Airbnb.com is a site for hosts and guests to rent out lodging. They currently rent 800.000 listings divided in 33.000 cities in 192 countries. The company started in August 2008, the headquarter is located in San Francisco, California were it is privately owned and operated by Airbnb, Inc.

This paper is about the introduction of a crisis team and how a crisis team helps the organization to stay out of a crisis. Also Exploitation and new combinations are described resulting in the app of the year award from Apple with new opportunities to communicate between host and travelers.


Contributors

Gert-Jan de Graaf, Toon