Mini case study CGI
The need for disruptive change inside Blackberry
Author: Dhiraj Ausan
Course: (V)ODC 2013/2014
Keywords: mini case study
CGI is an IT provider which is located in 40 countries. As the IT sector / environment is very dynamic and changes continuously, the division outsourcing services within CGI is faced with a decision about whether to restructure their existing services, build new services or to extend their current services. In this paper i will provide a reflection on CGI as an organization that illustrates the change process as described in the adaptive cycle of change.