Mini case study Netflix

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Contributors

Bob, Reinier van der Plank

Adaptive Cycle of Resilience: Netflix Case Study

Organization: Netflix

Author: Cristina Meniuc

Course: (V)ODC 2013/2014

Keywords: mini case study

Abstract

For the past decade, the entertainment industry has undergone a full reconceptualization. Specifically, the movie and TV programmes sphere has been severely influenced by the rise of Internet and related services, such as Youtube. This case study focuses on the organizational change in the company Netflix, which has been marked by innovation, user empathy, but also by severe market failures that needed correction.

Contributors

Bob, Reinier van der Plank