Mini case study Netflix
Adaptive Cycle of Resilience: Netflix Case Study
Author: Cristina Meniuc
Course: (V)ODC 2013/2014
Keywords: mini case study
For the past decade, the entertainment industry has undergone a full reconceptualization. Specifically, the movie and TV programmes sphere has been severely influenced by the rise of Internet and related services, such as Youtube. This case study focuses on the organizational change in the company Netflix, which has been marked by innovation, user empathy, but also by severe market failures that needed correction.