Organizational problem solving: Strategies for solving well-defined and ill-defined problems and the influence of individual factors

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Contributors

Marijn Meijering

by Stefan Pel

Summary

Organizations face a constant changing environment and organizational problems arise. Effective knowledge management is a challenge that managers have to address. A learning environment can support organizations and connect the right individual to the right problem. This exploratory study examines the factors contributing to problem solving in organizational settings. A theoretical foundation on problem solving, personality traits and the distinction between wellstructured and ill-structured problems will lead to a comprehensive view on the field. An extensive questionnaire aimed at managers will answer the question whether individual personal factors influence the usage of different problem solving strategies and whether well-defined and ill-defined problems are approached in a different manner. This research provides a framework for further research, building on the results that show that there is a difference in the utilization of problem solving strategies for different types of problems and that individual factors play a minor role.

File Download : Thesis Stefan Pel

Contributors

Marijn Meijering