Reshaping IT management for turbulent times
Publication Year: 2010
Journal: McKinsey Quarterly
A new model for managing IT combines factory-style productivity to keep costs down with a more nimble, innovation-focused approach to adapt to rapid change.
I think the article gives some useful insights about how technology could support innovation. This could for example be done by supporting rapid experimentation by providing tools to define, build, test and improve new products quickly or by helping build and modify business processes and systems rapidly. Another given example of how technology can support innovation is by fostering new interaction models.