Unorder and the Applicablity of Agile
by Ante Joosten
Many organizations today are operating in complex situations and agile is an upcoming work method in businesses. Stacey’s matrix has proven that Agile is the best method to use in the unordered domain described by the Cynefin Framework. This paper searches for practical factors when working with agile in unordered cases and whether radical innovation is possible in this kind of business cases. The research adds to the limited case research done on agile. Several interviews and workshops are held in one large bureaucratic financial business. The findings showed that radical innovation is possible when performed on an incremental basis and practical factors such as prioritizing, working with an MVP and framing are observed to be practical when working with agile in unordered cases. The heuristics of Gigerenzer gave new dimensions to these found factors by helping to make fast and flexible decisions. Interesting to see is that people tend to look for certainty even when only uncertainty is present. Acceptance for the situation present is desirable.
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