Reframing crisis management

From Adaptive Cycle
Jump to: navigation, search

Authors: C. Pearson, J.A. Clair

Publication Year: 1998


Journal: Academy of Management Review

Categories: Organizational Change, Crisis


The impact of organizational crises has never been stronger. Yet previous research on crisis management lacks adequate integration. In this article we attempt to integrate and build upon current knowledge to create a multidisciplinary approach to crisis management research, using psychological, social-political, and technological-structural research perspectives. We offer definitions of organizational crisis and crisis management, as well as a framework that depicts the crisis management process and researchable propositions for the integration of these perspectives. We also suggest implications for research and practice.